Brain Coach (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us through our website, https://braincoachtx.com/ (“Website”), and through our services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
1. Information We Collect
We may collect the following types of information:
A. Personal Information You Provide to Us
When you:
- Fill out contact forms
- Book a consultation
- Register for services, workshops, or certification programs
- Subscribe to emails
- Communicate with us
We may collect:
- Full name
- Email address
- Phone number
- Mailing address
- Date of birth
- Health-related information you voluntarily provide
- Any other information you choose to share
B. Automatically Collected Information
When you visit our Website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Referring website
- Cookies and tracking technologies
This data helps us improve user experience and marketing performance.
2. How We Use Your Information
We may use your information to:
- Provide and manage our services
- Schedule appointments and consultations
- Process payments
- Respond to inquiries
- Send newsletters or marketing communications
- Improve our website and services
- Comply with legal obligations
- Protect against fraud or unauthorized activity
3. Health & Sensitive Information
If you provide health-related or personal development information:
- It is used solely to provide services and improve your experience.
- We take reasonable measures to protect sensitive data.
Important: Brain Coach provides wellness, educational, and neurofeedback services. Submission of information through this website does not establish a doctor-patient relationship.
4. How We Share Information
We do not sell your personal information.
We may share your information with:
- Service providers (payment processors, scheduling platforms, email systems)
- Website hosting providers
- Legal authorities, if required by law
- Business partners involved in delivering services
All third parties are required to maintain the confidentiality of your information.
5. Cookies & Tracking Technologies
Our Website may use cookies, pixels, and similar tracking technologies (including Meta/Facebook Pixel or Google Analytics) to:
- Analyze traffic
- Improve marketing performance
- Retarget ads
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
7. Your Rights & Choices
Depending on your state or country of residence (including Texas, California, or other jurisdictions), you may have the right to:
- Access personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Withdraw consent
8. Email & Marketing Communications
If you opt into email communications:
- You may unsubscribe at any time by clicking the “unsubscribe” link.
- We may still send administrative or service-related communications.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18 without parental consent. We do not knowingly collect information from children under 18.
If you believe we have collected such information, please contact us so we can remove it.
11. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
12. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.